Frequently Asked Questions.

Here are the answers to some of the common questions we receive. If you can't find a response to your question here, feel free to contact us.

Last updated: 30 August 2021

Image by Christian Bowen

I’m expecting my first child: what can I anticipate seeing at the Fair?

At hello BABY Fair you can expect to find a showcase of baby products across a range of categories to assist you in your pregnancy and early parenting journey. Expect a mix of beautiful on-trend baby products and practical, must-have items.

hello BABY Fair will  present a range of local brands together with a selection of national brands.

You will find vendors covering the following area’s related to your pregnancy or baby:

  • Baby and toddler feeding and food products

  • Baby care products

  • Baby clothing and accessories

  • Pregnancy and breastfeeding clothing and accessories

  • Lifestyle products and services

  • Healthcare products and services

  • Nursery equipment, furniture and accessories

  • *And much more...

 

I have young children: what can I look forward to seeing at the Fair?

We welcome young children to attend hello BABY Fair but please be aware this is not a children’s event and as such we have not tailored specific activities for your toddler. We will however have food and music to enjoy.

 

 

Is there a room for changing my baby?

Yes. There is a baby change table in the accessible toilet.

 

Is there easy access for pushers/prams?

hello BABY Fair attracts parents visiting us with prams and children in tow. Prams and pushers can be taken into the venue but please be mindful, like any fair or market, prams can be difficult to manoeuvre in a busy environment.

 

What if my child is lost?

Report your lost child to the hello BABY staff immediately. Our friendly staff are trained to help locate lost children.

 

Can I return to the Fair on subsequent days?

Yes. You must register for another ticket to the new session you wish to attend so we can scan you in again. This is a great opportunity to return with your partner, children, friends or grandparents.

 

Can I get a pass out?

No. Pass out stamps are no longer available due to Covid-19 restrictions. We'll keep you updated and make sure to let you know just as soon as this option becomes available again.

 

Can we bring our own food?

Absolutely. We understand that young children can be fussy eaters or that you could have special dietary concerns and we want to ensure that your experience with us is enjoyable. We are happy for you to bring along your own food and refreshments, however due to health regulations, the food trucks cannot heat, cool or otherwise prepare any meals not purchased at the Fair. If you would rather purchase food and drinks at the hello BABY Fair, there are child-friendly menu items available for purchase at many of the food trucks.

 

Can I get cash out at the Fair?

Yes. At the hello BABY Fair you will find ATM machines inside the fair venue. You will also find that many exhibitors have EFTPOS facilities available for purchases.

 

Can I purchase at the Fair?

You will find many opportunities to purchase products at the hello BABY Fair from a range of vendors.

Do babies/children need a ticket?

Yes. Due to government regulations pertaining to Covid-19, each child does require a ticket.

 

Where can I access all my tickets?

You can request to download your tickets again by visiting the hello BABY Fair ticket page and selecting “Re-send my Ticket” at the bottom of the page.

 

I just realised that I need a ticket for my baby/child and now my session is booked out. What do I do?

Please email hello@hellobabyfair.com.au and our friendly team will assist you

 

I need to change my session time?

Simply cancel your initial and incorrect tickets before re-registering to the session time that suits you best.

 

My start time is booked out and I have a friend/family member who would like to come with me. Can I get them a ticket?

Please email hello@hellobabyfair.com.au and our friendly team will assist you.

 

I think I need more time at the Fair than one session. Can I come earlier?

Your ticket is valid for the start time you select.

 

I think I will need more time at Fair than one session. Can I stay longer if I need more time?

We encourage you to attend your preferred session on the day. We will not be ending the session but aim to stagger people into the event.

 

Do I need to book a specific child ticket when I book my ticket?

Yes - due to government regulations pertaining to Covid-19, each child does require a ticket. Simply add your child into your order

 

Does it matter if all tickets are under the same name?

Yes - due to government regulations pertaining to Covid-19, we ask that you do provide the names of all ticket holders

Do I need to wear a face mask?

Yes. In accordance with government regulations, face masks (covering mouth and nose) are mandatory at all times while in shared indoor public spaces. ​

Children under 12 years of age are not required to wear a mask.​

Masks or face coverings should NOT be worn by children under the age of 2 or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.​

Please be respectful to others as reasons for not wearing a mask are not always obvious.